Murray and Jane - Dorrigo 1 Real Estate
I would like to sincerely thank you both for the assistance that you gave my husband and I in the selling of our family home at the end of 2018. Although words cannot express the extent of our gratitude, we would like to offer this testimonial as the least that we can do in return for everything you have done for us.
When I first contacted your office late last year in search of an honest and supportive real estate, I was extremely apprehensive and nervous. I was about to commence the process of selling my late parent's and formerly grandparent's home which had been in our family for well over 50 years and so my emotions were riding a roll-a-coaster. However within minutes of speaking with you, my nerves had calmed and I felt complete trust in handing over such a precious process to
Dorrigo 1.
From that first point of contact not only did you treat us with utmost respect but you were sincere and showed great empathy to our emotional state and situation. At our first meeting in person, your extensive local knowledge and clear explanation of the legalities involved in selling property, assured us that we had made the right choice in selecting your business with such an important aspect of our lives.
Murray, your regular updates both in person and via text and phone, kept us in the picture along every step of the journey. The reassurance that you gave us enabled us to be able to focus on other aspects of our busy lives. Your background in the building industry was such a valuable asset when discussing the condition of our home and in determining a realistic price range. You provided us with recent statistics and comparative properties both on the market and recently sold in the local area. Your local knowledge was amazing.
Throughout the entire process Jane and yourself demonstrated exemplary customer service. At all times you made us feel your 'A1' customer. Your mediation with our legal representatives, local council and other parties involved was exceptional.
Thank you for providing us with a service that was supportive, personal, genuine and stress free and ultimately a great outcome for all involved.
Adele & Roger Rae
- Adele & Roger Rae
